Delete Your MiniStream Account

About this page

This page explains how to request deletion of your MiniStream account and the data associated with it. MiniStream is published by MozgoTech ("we", "our", "us").

Delete from within the app

You can permanently delete your account directly inside MiniStream:

1. Open the MiniStream app and sign in.
2. Go to the Settings screen.
3. Tap Delete account.
4. A confirmation dialog appears explaining that this permanently erases your account — destinations and stream keys, branding, schedules, history, team seats, cross-posts, your cloud clips and recordings, and the Record rooms you host — and that this cannot be undone. Type DELETE and confirm.

Cancel your subscriptions first. Paid plans and storage packs are billed by Google Play or the Apple App Store, not by us, so deleting your account does not cancel them. Cancel them in your Google Play or Apple account settings; the delete dialog links there.

Deletion takes effect immediately — there is no waiting period and no way to undo it once confirmed.

Request deletion by email

If you cannot access the app, email us at [email protected] from the email address associated with your account, with the subject line "Delete my MiniStream account". We will verify your identity and process the request. You can also reach us through our Contact page.

What data is deleted

When your account is deleted, we permanently erase the personal data linked to it — there is no soft-delete or retention window. This includes:

• Your account and authentication identifiers (Firebase Auth record, sign-in provider IDs, email address)
• Your profile, avatar, and branding assets (logos, overlays, watermarks)
• Your streaming destinations and stream keys
• Scheduled streams, stream history, and recap/highlight data
• Team memberships and seats, and any cross-post records
• Videos in your cloud storage: your clip library, clips uploaded for scheduled streams, and videos you made
• Your Record room sessions: every take, recording and edit in your studio, including what guests recorded in your rooms
• Record rooms you hosted, and your place in other people's rooms (your guest entry and the cameras you joined with)
• The Google Play and App Store purchase records linked to your account

Deletion is handled by a dedicated backend function that removes your Firestore data tree, your files in Cloud Storage and in our video storage, and your Firebase Authentication record — a complete erase, not a deactivation.

Recordings you made as a guest in someone else's Record room are in that host's storage, not yours: you agreed when you joined that the host keeps them. Deleting your account removes your name and cameras from the room, but the host keeps those recordings until they delete them. To ask a host to delete them, contact the host.

Connected third-party accounts

If you connected destinations via "Connect with YouTube," Twitch, Facebook, or Vimeo, MiniStream stores an authorization (OAuth) token for each linked platform so it can stream on your behalf. When you delete your account, these stored authorizations are removed along with the rest of your account data, unlinking MiniStream from those platforms. Note that this does not revoke MiniStream's access grant on the third-party platform's own side — if you'd like to fully revoke access there as well, you can do so from that platform's own connected-apps or security settings (for example, YouTube/Google, Twitch, Facebook, or Vimeo account settings).

What data may be retained

We do not keep a retention copy of deleted account data. Some limited information may still be kept for a short period where required by law or for legitimate business purposes, such as:

• Transaction and purchase records required for tax, accounting, or legal compliance
• Aggregated or de-identified data that no longer identifies you
• Records needed to detect or prevent fraud and abuse, or to resolve disputes

Such retained data is held only as long as necessary and is then deleted. For more detail, see our Privacy Policy.

How long deletion takes

In-app deletion is immediate — once you confirm the dialog, your account, destinations, schedules, history, recordings and stored files are erased right away. Email requests are typically processed within 30 days of identity verification.

Contact us

• By email: [email protected]
• By visiting our Contact page